1131 sport FAQ

Deposits via e-wallet, mobile banking, or local payment on 1131 sport are instant. Log in to your account, go to the Deposit section, select your e-wallet provider, and enter the amount. You are redirected to the e-wallet app or website to confirm the payment. Once you authorize the transaction in your e-wallet, the funds appear in your 1131 sport account immediately. No additional fees are charged by 1131 sport; your e-wallet provider may apply standard transaction charges. online payment, e-wallet, and mobile banking follow the same process. Bank transfers (local payment, online payment, e-wallet, mobile banking) may take longer—typically one to two business days—depending on your bank and the time of day you initiate the transfer. All deposits are subject to verification that your account is in good standing and that the transaction originates from a supported jurisdiction.

If a deposit does not complete, check your e-wallet or bank account to confirm whether the funds were deducted. If the money left your account but did not arrive on 1131 sport, contact our support team with your transaction reference number and the date and time of the attempted deposit. We will investigate and either complete the deposit or process a refund to your original payment method. Refunds typically take one to three business days. If a withdrawal does not complete, the funds remain in your 1131 sport account and are available for another withdrawal attempt. Withdrawals may be delayed during high-volume periods or around holidays like Idul Adha or Imlek. If a withdrawal is pending for more than the expected timeframe, contact support with your withdrawal request ID.

1131 sport offers sportsbook markets on Liga 1 (Indonesian football league), Piala Indonesia, Piala AFF (Southeast Asian tournament), Champions League, Premier League, and international fixtures. We also cover MotoGP and badminton tournaments. Markets include match winner, total goals, both teams to score, Asian handicap, and other standard betting types. Each market is described by its rules, not by odds or predictions. Markets are updated as fixtures are scheduled. Live betting is available during matches. We do not offer markets on esports tournaments (Mobile Legends, Free Fire, PUBG Mobile) through the sportsbook; esports betting is available as a separate category. All markets are subject to verification that you are in a supported jurisdiction and that your account is in good standing.

1131 sport may offer a welcome bonus to new members who complete account verification and make a first deposit. The specific terms of any welcome offer (bonus amount, eligible games, wagering requirements, expiry date) are displayed at account opening and in your account settings. We do not advertise fixed bonus amounts or guaranteed percentages. Any welcome offer is subject to our terms and conditions and may vary by jurisdiction or payment method. Bonus terms are binding once you accept them during account setup. If you have questions about your specific welcome offer, contact our support team in English. Bonus funds are typically credited to your account within one business day of deposit verification.

1131 sport provides several account-control tools. Two-factor authentication (2FA) adds a second layer of security by requiring a code from your mobile phone when you log in. You can enable 2FA in your account settings. Password reset is available if you forget your login password; we send a reset link to your registered email address. You can update your email address, mobile number, and payment methods at any time in your account settings. You can also view your full transaction history, including deposits, withdrawals, and gaming activity. Account suspension or closure is available upon request; contact support to initiate this process. All account changes are logged and can be reviewed in your security settings.

Our support team is available in English during business hours. You can reach us by email through the contact form on our website or by visiting the FAQ or Help section in your account. Include your username, account email, and a clear description of your issue. Response times vary depending on volume; we aim to reply within one business day. For urgent account security issues (suspected unauthorized access, lost password, fraudulent transaction), contact support immediately and include as much detail as possible. Do not share your password or sensitive account information via email. If you are locked out of your account, use the password reset link on the login page to regain access.